About

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Helping transcend cultural boundaries

CrossOver is an Intercultural Communications Training and Consultancy company based in Bangalore, India, started by certified Intercultural Communications practitioners of Itim International, Helsinki. We work with corporate teams, students and expatriates to remove prejudices and bridge cultural divides through quantifiable ways of measuring and understanding cultural differences. Our collaboration with international experts helps us to address cultural challenges faced in most parts of the globe and we firmly believe that understanding and sensitivity between cultures is the immediate need of the hour, world over.

CrossOver is Associate Partner of Itim International in Helsinki, Finland who are the global experts in Intercultural Management and Organisational Culture.

The Trainer

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Divya Susan Varkey is a certified Intercultural Communications Practitioner and Associate Partner of Itim International, Helsinki, with double masters degrees in Intercultural Communications (University of Lugano, Switzerland) and Communications (School of Communication, Manipal, India). With more than ten years of work experience in Communications and Public Relations, working in Public Relations, Events Management and Travel and Tourism companies, and having travelled in 14 countries, she uses her experiences and learning to conduct effective workshops for participants from all over the globe. In the years following her entry into Intercultural communications training, she has trained students and executives from Germany, Austria, Switzerland, the Netherlands, the United States, the United Kingdom, Italy, Spain, Greece, Colombia, Costa Rica, Mexico, Turkey, Morocco, Tanzania, China and India. Having worked and studied in multicultural teams, she believes in the power of diversity and that understanding “the other” can be the most enriching experience that one can have. Divya has worked as a freelance master of ceremonies, hosting audiences of over 1000 people and conducted team building workshops for small and larger teams in various corporates. With her charisma and complete ease with addressing large groups of people, her workshops are highly energetic and interactive.

Intercultural Communications Training

Working and interacting with individuals from different cultures can be a fulfilling experience, but not without its fair share of challenges, especially when there is a clash of, often unrecognised, cultural predispositions as a result of the socialisation process that every individual goes through. While there is a lot of focus on the symbolic representations of culture, i.e., exchanging business cards, hand shakes, greetings, dining etiquette, etc., these details are only at a superficial level of Intercultural Communications competency. The real driver behind such a competency is to understand the value systems that exist beneath the façade of cultural representations. The said value systems are dynamic, influenced by several facets of what makes a culture unique – including the history of a nation, socio-economic development, religion, linguistics, politics and several others. Understanding a culture therefore, cannot be in isolation of recognising these factors that shape the culture. It is this multidisciplinary approach to Intercultural communications that sets us apart from the rest.

We believe that Intercultural Communications Trainings can go a long way in not just making a first impression, but in establishing a mutually beneficial long-term relationship between stakeholders. We do not believe in quick fix, “band-aid” solutions to intercultural problems, but a sustainable, comprehensive approach to understanding “the other”.

Our workshops take a bottom up approach, focusing on the individual and her/his own cultural predispositions before venturing into another’s. Our set of tools and interactive exercises help our groups introspect at an individual level, thus, putting them in a better position to open their minds about “the other”.

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Our purpose then, is to not just talk about cultural differences that exist, but to attune an individual to these differences and be better accepting of them.

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